The IT Magician will discuss basic computer security; how to make Windows 8 more user-friendly; how to use your computer, tablet, and smart phone to be more efficient professionally and personally; and a lot more. Bring your questions, and let the IT Magician work his magic as he helps simplify what may seem like a mysterious device. He'll cover some basic troubleshooting techniques, and he'll show you a way to capture what's happening on your screen so you can show the support person. He has a way to taking the tech speak out of IT and presenting information in everyday English. You'll leave this session with tools that will make your life easier and a bit more fun.
Learning Objectives:
1. Basic troubleshooting techniques.
2. Integrating tablets/smart phones into your life.
3. Making Windows 8 more user friendly.
4. Documenting issues for tech support.
5. Computer security basics.
Credit: 1 TW
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