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Welcome to the Healthcare Documentation Integrity Conference interactive schedule application, Sched! With Sched you can easily read session descriptions and speaker bios. Personalize Sched by creating a custom schedule based on the sessions you are interested in attending using the Sched website or mobile app. You can view your schedule as a simple list, detailed view, or grid view; sort by venue or session type; and identify each activity at a glance with Sched’s useful color-coding system. Once you are headed to or arrive at the conference, you can print or sync your schedule to your smart phone for easy viewing!

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Current information as of 5-29-2014; schedule subject to change.
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Saturday, July 26 • 8:00am - 12:00pm
Managers/Supervisors Workshop

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Sponsored by 3M

8:00 - 9:15 am
Play Your Cards Right – Ante Up with Industry Leaders
Sheila Guston

Take advantage of this opportunity to hear from your peers about issues that matter to you! Attend this Managers/Supervisors Workshop for invaluable networking and engaging discussion on the topics that YOU choose. Fellow leaders will help you formulate solutions through this interactive brainstorming session. 

When was the last time you asked yourself any of the following questions:

  • How are other leaders/facilities/organizations doing, managing, or handling ________?
  • What are other leaders doing to ____________ (improve performance/cut costs/prepare their workforce, etc.)? 
  • Are our expectations for ____________ (productivity, efficiency, etc.) on track?

Please forward questions/issues you would like discussed to sheila.guston@spectrumhealth.org.

Credit: 1.5 PD

9:15 - 10:30 am
Quality Divided…

Joyce Smith and Melissa Harper

As healthcare documentation integrity professionals, we see a stark difference between a transcribed note and a provider-created note. Provider-created notes contain medical slang, misspelled or misused medical terms, undefined structure and formatting of a note, as well as other forms of abbreviated documentation. Errors we would never accept in our profession. Is our quality divided

Technology is demanding direct keyboard entry and/or front-end voice recognition entry from providers.  Does this affect patient care? Are there legal ramifications? What about CMS/Joint Commission requirements and reimbursement? How can we help bridge the “quality divide” as documentation integrity professionals?   

Join our presentation and discussion to address how we can tackle the “quality divided” issue and implement solutions.

Credit: 1 PD or 1 MTT

10:30 - 10:45 am

10:45 am - 12:00 pm
Get Their Attention & Make Your Point!

When you have a great idea, it should be easy to organize your thoughts, communicate your plan, and get it implemented for all the right reasons. It sounds simple, but it's not as easy as it sounds. In this session, attendees will gain insights and strategies to incorporate to help make communication work on your terms so that you can "Get Their Attention and Make Your Point!"

Learning Objectives:

  1. Recognize appropriate planning for "talk time."
  2. Identify the approach of how to make your case.
  3. Give examples of best opportunities for speaking up.
  4. Outline various audience types.
  5. Differentiate your approach.
Credit: 1.25 PD

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avatar for Sheila Guston, CHDS, AHDI-F

Sheila Guston, CHDS, AHDI-F

Spectrum Health
Sheila Guston, CHDS, AHDI-F, is supervisor of HIM Corporate Transcription Services at Spectrum Health in Grand Rapids, MI. The leadership team at Spectrum Health juggles the fast-paced demands of an organization on the cutting edge of healthcare documentation technology with the needs of over 100 healthcare documentation specialists, approximately a quarter of whom are now involved in something other than traditional transcription/editing. Sheila... Read More →
avatar for Melissa Harper

Melissa Harper

UC Health
Melissa Harper is manager of clinical documentation services for UC Health in Cincinnati, Ohio. CDS reports to IS&T leadership where Melissa also serves as an IS&T functional manager and analyst for documentation systems. CDS is compiled of medical document specialists, clinical documentation analysts as well as quality and operations coordinators. Post EHR implementation, CDS has lead organizational initiatives such as transitioning... Read More →
avatar for Susan Lucci, RHIA, CHPS, CHDS, AHDI-F


Just Associates, Inc.
Susan Lucci has worked in healthcare documentation since 1985. Currently she is a consultant and Chief Privacy Officer for Just Associates, Inc. In 2009, Susan served as President of AHDI and is on the board of directors through 2014. Advance for Health Information Professionals named Susan Lucci Top 10 in HIM in 2008 and again in 2010. She represents AHIMA on the executive committee for the Health Story Project now affiliated with HIMSS and... Read More →
avatar for Joyce Smith

Joyce Smith

Joyce Smith is manager of transcription/document integrity for Spectrum Health in Grand Rapids, Michigan. Spectrum Health is an integrated health care system with eight hospitals, a 600+ physician medical group, and health plan serving western Michigan. Spectrum Health is beginning to transition some of their 100+ transcriptionists to document integrity positions, including physician trainers (training Cerner PowerNotes and Dragon) and document... Read More →

Saturday July 26, 2014 8:00am - 12:00pm
Messina 3

Attendees (8)